Two short reads for med spa owners. Neither one sells you anything. The first is a calculator. The second is a one-page checklist your front desk can use without you.
A patient who DMs your Instagram at nine at night usually books somewhere else by morning. Same for the one who texted at 10pm and the one whose call went to voicemail. Plug in four numbers — see what that pattern is costing you a month, and a year. Note: the calculator counts your site inquiries, but the chat assistant in the rebuild catches inquiries across chat, SMS, and the phone — so the real recovery is usually higher than this estimate.
That's $78,624 a year — assuming the after-hours inquiries you're missing would otherwise have booked at the rate you set above.
Even at half that estimate, the $497/month chat assistant pays for itself with two bookings — and you're still recovering several thousand the assistant catches on top.
The math: inquiries × after-hours percentage × (1 − current after-hours book rate) × average ticket. Rough by design, and conservative: the rebuild's chat assistant catches inquiries on SMS and the phone in addition to the site, so the actual recovery is usually higher.
Seven things the patients you want — the ones who pay your full ticket and come back — check on your site before they reach out. Print it, hand it to your front desk, mark up your own homepage with a Sharpie. No email required, no download form, no follow-up sequence.
Real before-and-afters, the people doing the work, treatment-level pricing, instant answers, a booking path one tap from anywhere, sub-two-second loading, and recent activity. One page. Designed to print clean.
I'm Angela Su. I rebuild med spa sites so the visitors you're already paying for actually become bookings. After these two reads, if you'd like a straight read on whether a rebuild is going to pay back for your shop, email me with your calculator number and your current site URL.
Email Angela